Hey there! We're looking to scale this in a similar way as Facebook M -- where our coaches on staff have control over specific bots with specific purposes, and can leverage an entire world of data/knowledge to quickly craft personalized responses.
At $59/month, unit economics should work as we develop better tech. But for now we're certainly prioritizing quality over speed. :)
Have you thought about freemium models? Maybe have bot-only engagements that are free and then pay for more personalized advice? I just feel like paying on a "session" basis would be more workable for me than a monthly subscription. If the product/advice works well, I should have less and less need of it! :)
At $59/month, unit economics should work as we develop better tech. But for now we're certainly prioritizing quality over speed. :)