> just search google for macbook pro bluetooth audio issues, and you will find a slew of forum posts going back years
Apple has also shipped hundreds of millions of devices over that same time period, so the number of people with failed hardware is non-trivial. More importantly, it is extremely rare for people to perform root cause analysis on the actual failures which combined with the number of vendors and protocol complexity in the Bluetooth world means that a significant number of times the blame is placed on the wrong component.
The main thing I take from this is that vendors need to think about how they can provide a visible way to learn about peer device errors so e.g. your Mac could tell you that sound quality is horrible because the Bluetooth device doesn't support a high-quality codec or sufficient bitrate, is seeing high levels of retransmits or dropped packets, etc.
Apple has also shipped hundreds of millions of devices over that same time period, so the number of people with failed hardware is non-trivial. More importantly, it is extremely rare for people to perform root cause analysis on the actual failures which combined with the number of vendors and protocol complexity in the Bluetooth world means that a significant number of times the blame is placed on the wrong component.
The main thing I take from this is that vendors need to think about how they can provide a visible way to learn about peer device errors so e.g. your Mac could tell you that sound quality is horrible because the Bluetooth device doesn't support a high-quality codec or sufficient bitrate, is seeing high levels of retransmits or dropped packets, etc.