I'm a noob when it comes to coding but I worked a technical job with customers for 20 years before changing paths.
I was in a position where I joined a place as the "new old guy" and several new college grads.
One day the president of the company comes to me and asks "You know the questions to ask! Some of our experienced guys don't."
It takes a lot of effort for two people or groups to form an idea and be on the same page, understanding "all" doesn't mean *, thinking of roadblocks before you get there (seeing them coming), softly working around those roadblocks, helping frustrated people, offering alternatives without going off the rails, listening closely to find out what is REALLY important and etc. I think that stuff just comes with experience working with humans.
My own experience makes me think everyone should be required to work some form of technical support for a while ;)
I'm a noob when it comes to coding but I worked a technical job with customers for 20 years before changing paths.
I was in a position where I joined a place as the "new old guy" and several new college grads.
One day the president of the company comes to me and asks "You know the questions to ask! Some of our experienced guys don't."
It takes a lot of effort for two people or groups to form an idea and be on the same page, understanding "all" doesn't mean *, thinking of roadblocks before you get there (seeing them coming), softly working around those roadblocks, helping frustrated people, offering alternatives without going off the rails, listening closely to find out what is REALLY important and etc. I think that stuff just comes with experience working with humans.
My own experience makes me think everyone should be required to work some form of technical support for a while ;)