The Sonos experience was amazing. Great sounds, really simple to use, being able to play music in different rooms is cool, etc, and just plugging in the speakers into the power outlet without any extra cords really made for a great experience. It's much cleaner not having to worry about running speaker wire everywhere, or having laptops or rpis everywhere.

But they brick their older hardware or render them purposefully useless so as far as I'm concerned they are evil as fuck now.