I know this is not the norm for projects here on Hacker News and I realize that it may be seen as rather exploitive, so here's a very very brief background and my thought process:
- Idea was conceived around 2am this morning. Saw a few events on facebook picking up speed (hundreds of thousands of attendees) so decided to leverage that instant-market
- Wasn't sure whether or not it would work, but I didn't have too much to lose ($8 url and a few hours) so I went for it and started hacking away
- Around 10am the project was launched, complete with a website, domain name, and orignal t-shirt design, all done by me
- 4 minutes later the first orders came in, thus paying for the domain name and becoming profitable (minus my time value)
- Since then the site has gone slightly viral, with several thousand hits, hundreds of "likes" and a bunch of tweets (not to mention t-shirt sales)
- Became the "official t-shirt" and event photo for the Snowpocalypse 2011 facebook event with 300,000 attendees. That's a nice little market to advertise to, no?
This is really just a social + eCommerce experiment with a taste of vitality. While I have designed t-shirts and sold them online before, I have never done anything quite like this, ie "hopping on the bandwagon" and riding out a live-fast-die-fast trend. I have also never experimented with any sort of viral platforms. I hope to implement some potentially viral features in my current startup/project, so I figured it would be worth it to test the waters with this mini-project. It was indeed. I learned a lot, and hope to do a case study with detailed steps and statistics in the near future.
i wouldn't call it exploitive, rather i would say it's very savvy. even if it's a one-time shot, it's real money and you're not doing anything shady to earn it. that's how people build wealth -- seizing opportunity. congrats on the success.
Total agreement. There is no rule, law, or moral stricture against earning money efficiently. (Some people seem to accept that a lawyer can bill $4,000 in a day of work but an engineer who does the same thing must be cheating somehow. I've never understood this.)
A great many people also think that what the lawyer does is exploitative. It has just become an accepted social fiction that law is an exploitative profession and its to be expected of them.
"Well sure lawyers do it, but engineers?! Come on, they're supposed to be the good guys!"
I think there is absolutely nothing wrong with what you did.
On the other hand however, I also think that some people have way too much money on their hands or a lack of intelligent spending habits if they are buying stuff like this. We are a very strange country indeed.
Have you ever seen the packets of clothing that are sold to vendors in third-world countries by the likes of Goodwill and such? They are full of t-shirts like this from 10, even 20 years ago and kids running around wearing them, barefoot and starving, while they put the hope for any local clothing industry out of business. Very strange stuff.
That's an complicated ethical decision. On one hand some local clothing manufacteurers are out of buisiness. On the other hand a whole pile of people have cheap, high quality clothing.
Off-topic now for sure, but IMO the investment / charity is always better spent on local businesses to produce goods rather than donating goods. Donating goods just makes us feel better about our excesses (the fact that we by new clothing based on style instead of wear / utility).
It's a complicated issue. I think the reason people donate is based on this logic:
An old t-shirt here is essentially worthless. We see somewhere that a demand exists for a worthless item (to us), so we give it to them because they are much poorer than us (rather than sell it to them). We think we save them the work for the t-shirt assuming they will be able to concentrate on something else productive rather than acquiring clothing. Everyone wins (although not necessarily the case).
In addition to making us feel better about our excesses, it makes logical sense, although the logic is based upon possibly inaccurate assumptions.
How did you get your first order in 4min? I mean, how were you promoting it?
I have decided I would like to leave my current job and town (as in "post haste" instead of "someday") and I need funds to do so. A quick influx of money would do wonders for moving that goal forward. Would love to learn anything you can share.
Right now I can tell you I didn't do much to market except designed a good product, a good presentation, and took advantage of the ridiculous amounts of traffic going through the Facebook events mentioned in OP. No magic or silver bullet here. Will go into more detail with a blog post soon. Madebyloren.com
I really love the landing page and envy you your skills in that regard. Also, some of your remarks suggest that you have substantial background with some aspects of this, like shipping t-shirts. So it sounds like you capitalized on an area that came fairly easily to you due to experience, positioning, and other factors.
Looking forward to your blog post. I very much want to work a few miracles and leave my current situation.
Thank you for sharing. For me, as a non-programmer, this is really much more inspiring (as in something I could aspire to) than the posts about some program someone wrote in x amount of time.
You should link madebyloren.com from the footer of your t-shirt page - the benefit to your blog because of a link from a viral page will outlast the t-shirt sales. :)
Thought about it, but decided against it. First, there is absolutely no content on my blog as of right now, so no reason to return ever. Second, I don't think general demographic that visits snowday2011.com would necessarily benefit or appreciate the content that will eventually be on my blog (startups, programming, design, hacking). Third, I've planned on posting a detailed account of the project (including hits, rough financials, etc) since inception, and I don't know if I want this information to be readily available to every Tom, Dick, and Harry who happens to stroll through the site.
Could you please provide details about the logistics behind the tshirts? Are you using Zazzle/CafePress? Do you have a contact in the industry that allowed you to very quickly start printing and shipping them?
I think that's the part most hackers will be interested in. Congrats on your success!
No zazzle or cafepress. I'm building up orders for a bulk wholesale order of good quality screenprinted tees. Haven't started printing or shipping just yet, as is explained on the site. I don't have a "contact" per se, but I have dabbled in the indie t-shirt world quite a bit so I have printers that I've worked with and I've gotten packaging/shipping down to a science. I can ship shirts in really nice, secure packaging for $2/ea. I already have the packaging supplies from previous endeavors.
I'm a former professional T-Shirt designer. Here's a few pieces of advice for people thinking about doing something similar:
1. Reduce the size of the design - while it looks great on a flat t-shirt (and perfect for the promo picture) you need to add room for a human body at the sides (surprisingly more than you think). My rule of thumb is to measure from your left nipple to your right nipple. Try sticking printouts to your chest and you'll see what I mean. A logo could probably fit on a large post-it note (roughly the size of the of an iPhone).
2. You need to position the design so it floats in a woman's cleavage. The most popular t-shirt I did had a small duck that looked like it was sitting on a woman's chest.
3. Screen printed t-shirts are printed light-colour to dark colour (like an oil painting). If you put a full print of white under the other colours they will look more vibrant - even black. But remember that t-shirts have bleeds measured in mm! getting accurate registration on cloth is tricky.
4. Large designs with many layers of solid ink can get very sweaty to wear. Try to keep things small and have gaps in the design. The recent trend for grungy, worn & badly printed designs were naturally less sweaty.
Have you looked at the $2.95 shirt guys? http://www.295guys.com/ I have talked to them at some trade shows and they have very aggressive pricing if you are in the 500 unit range.
I have a printer in mind that I've worked with before, but ill definitely give those guys a look. Not in 500 range yet, but I think I just hit viral a few minute ago so it could be a possibility. Thanks for the tip.
What was your plan had this flopped and you only had a few sales by the time you had to start shipping items? could you have brought down to a per-unit basis? did you have an exit strategy if it didn't seem worth your time?
Paypal has a wonderful thing called a refund button. Had things not worked out, all I would have to do is hit that a few times and I'm right back where I started, with no loss except $8 and some time.
Can you talk more or share some tips about packaging? I've had an idea for a shirt I've kicked around for a few weeks now but I don't know anything about the process.
That's a tutorial I wrote a couple years ago. It has made it's rounds in the indie t-shirt world (with hundreds of steady hits long after I stopped blogging).
I'd guess that he has a wholesale contact, but the margins after shipping would still be very small. assume $8 for a t-shirt, $5 average for shipping, leaves $3 profit per sale.
Margins are much higher than you'd expect. I've worked in the indie t-shirt game before and scrupulously figured out how to squeeze out ea much profit as possible while maintaining good quality. Profits are at least $7/shirt, will increase with decrease in unit cost from larger wholesale quantity.
That's pretty impressive. I understand keep your tips to yourself, but is there anything you can share about how you managed to get $7 profit / shirt? That's unheard of.
I don't think the idea is exploitive...just opportunistic, which is an awesome mindset to have in business if you stay on the right side of things. So, kudos on the idea.
That said, I do have a problem with the execution:
The section "Please don't buy this shirt if you died. That's just lying, and nobody likes a liar..." is obviously intended just for laughs, but it's not really that funny and you run the risk of offending someone that, say, knows someone who actually died in the "Snowpacalypse." My wife, for example, knew one of the seven people that are known to have died in Chicago as a result of the blizzard. I'm one of the least sensitive or "PC" people on earth, but I think you might rethink what you gain vs. what you lose with that particular sentence. Offending people can be fine (and inevitable), but there should usually be a reason for it. [BTW, "I survived X" is a common T-shirt meme and Snowpacalypse is a recent meme, so I didn't think anything of it until the one sentence made a more concrete connection between 'death' and the blizzard...which made me think of the news reports etc. - which might tip the creepy scale for some potential buyers. Maybe A/B test it?]
You're right, I really didn't think that far into it, and probably should have A/B tested it... but I have never even setup an A/B test before and that certainly would've slowed things a bit. With things like this, time is of the essence, so I don't regret not running an A/B test.
Based on non-statistical analysis: the only comments I've heard about that particular line are that it was really funny, so mission accomplished I guess. I understand where you're coming from and how it could be offensive, but your comment is the first (from any network) to even mention it in that respect.
It didn't offend me personally at all, but I like to try to put myself in the shoes of potential customers when I view sites like this and my wife is one of the 'personas" I use. [Honestly, she probably wouldn't have been offended either, unless she saw it right after after she saw the news. It's a context/frame-of-mind thing, I think.] Many people are emulating that type of ThinkGeek/Groupon writing these days, and I think sometimes they fall a bit flat. I was just curious about your results with it...and I thank you for updating me. I wish you would do some A/B testing - not just with this, but everything - because lost customers don't usually speak up.
I know there are several HN members that have easy A/B testing services (http://visualwebsiteoptimizer.com/ is one that springs to mind, but I know there are others.)
It didn't offend me, dickhead. I was just offering my opinion about something that might lower sales conversions. Why piss off a potential customer just for a weak joke...?
Thanks for the D, no need to be aggressive, my point is just that if you offend a very few and get attention of the mass, somewhere, you win.
Piss off a potential client isn't a big deal when you got hundred other to laugh!
I also think that making fun of dramatical situation might help to get over the trauma. But I guess you are to sensitive to follow this.
I think most people on HN like case studies because they help them learn things that they can apply to their own businesses. If you have no interest in improving your business, or learning new techniques, or getting "fresh eyes" - then I'm sorry you are here. Part of hacking culture is testing and trying out things, not just making assumptions and saying fuck it. Little things on landing pages can make a big difference in sales. Why not test some of them? The OP himself said that this promotion was an "experiment." My point was that I think the OP could get "hundred other to laugh" without using the lines that may creep out a few. I'm not saying I'm offended by what he wrote...I'm saying "try to make more money." Testing some stuff like that would offer spice to his case study when he posts it on his blog. Controversy is a great sales tool. Humor is a great sales tool. I didn't think the sentences in question were enough of either to outweigh the potential downsides, and they seemed like throwaway lines anyway and not something he was attached to emotionally.
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Re: my 'aggressiveness.'
I called you a dickhead about half in jest (we were talking about being offended), and half because you replied to me with a cliche that I had already addressed and an instruction to "get over it." Dickhead is one of the least offensive-offensive words I could think of - it's my grandmother's term of endearment for my grandfather ;-) HN guidelines say, "Be civil. Don't say things you wouldn't say in a face to face conversation." I wasn't exactly civil, but I would totally say that to you in a face to face conversation.
I keep thinking that auto-censoring to gain some sale isn't a good thing. That line amused a lot of people (me included) and as you'll always offend somebody at some point, specially when you play with humor, I think that playing as far as you feel like is the way to do. It keep the thing spontaneous and that the strength of that project, natural joke quickly implemented and that amused and talk to the target.
------ Re: my 'aggressiveness.'
Abt the "Dickhead" word, I have no idea if it's a casual or a tough word, as a non-native speaker I can't really say, and I don't really care, was more the tone that bugged me, but as my first reaction wasn't really well formatted either, let's say it was certainly well deserved, the "get over it" wasn't a good thing to write, I agree. .
And I am sorry I called you a name that added nothing to the discussion. It is not a 'casual' word, but I have a very developed vocabulary of obscenities ;-) - so it was just the first thing that came to mind that I thought would make a point about offensiveness and your tone bugging me. In any case, it was flippant and I regret it.
Re: auto-censoring. I may be completely wrong about the lines...I thought they were mildy funny, just not worth losing sales over. It was just a suggestion. If it were the OP's actual stance/belief on something, then that's different. I just thought he could put in something funnier that wouldn't necessarily be creepy to anyone. I have a different perspective than most, maybe. My companies have (aggregate) revenues in the low billions, so a small tweak can be a big thing for me. I don't want to offend a customer unless I think there is a good reason. I started out with exactly this kind of small, opportunistic approach as the OP's t-shirt, so I thought I might have something to contribute. I was apparently wrong.
Hey Loren, this really got the gears turning in my head. It covers two things I've been thinking about a lot lately:
1. Low downside, high upside: You got in for $8 and a few hours, and it had a shot to do some great things... I think taking these low-investment shots at doing things can add up really fast.
2. Getting in front of trends/timely marketing - I think there's a ton of potential in this, and I've been thinking on it a lot lately.
It was a great way to seize an opportunity and I think you should reiterate it.
Next time you see a huge trend like this, design another t-shirt and create another website. You have already all you need: code for the website/order infrastructure and contacts with some t-shirt maker. It will require even less than 4 hours ;)
Can't believe it. When I was getting bored of discussions like "trying to hire an igloo", "move to California" over the snow-storm, this HN came along and made my day/night. Hacker of the year award! Maybe YC should start such an award if it doesn't already exist.
Maybe they could just accept me into Y-Combinator instead of sending that nasty rejection e-mail again* =]
* As an aside, I did apply to Y-Combinator in the previous application batch, with Pocket (http://letspocket.com) when it was barely more than an idea. As crazy as it sounds, I really didn't even know how to program at that point, which is a bit of an issue for a one-man tech startup. I didn't except to be accepted and I'm not bitter about being rejected. That rejection e-mail came and went, and I kept hacking away. Two weeks ago I shared Pocket with HN and it was received ridiculously well. And yesterday this. I honestly don't even know what I'll be doing in another few weeks, but I can tell you that my head is down and I'm still hacking away (Pocket Premium!). So anyway, YC: please be aware that I am not stopping. - From Loren
I tried a similar thing about a fad in Germany during the soccer WC but it didn't go anywhere as I sucked at marketing it.
Can you tell how you did marketing and especially how did you became the official T-Shirt for that facebook event?
A non-relevant question, which one? St. Louis, Tulsa, Chicago, New York, etc... Since the shirt doesn't say, it won't make a difference from the sales point of view, just wondering which one was your inspiration?
Chicago and central il (home and college home). Of course the shirt applies to pretty much the whole Midwest right now, so that helps from a market segment perspective.
Pretty cool. Really liked the emphasis on the inclusion of shipping costs in the price. The design is perfect in my opinion and no wonder the sales are going viral. Congratulations and keep up the good work.
As an aside, selling t-shirts is how Peter Shankman (creator of Help-A-Report-Out) got started with his own advertising agency. He saw an opportunity (Titanic) and capitalized on it by selling t-shirts that said "It sank. Get Over It."
There's no silver bullet - my four hours of hacking were backed by a lifetime of work, learning, and experience. I'll be running a series of blog posts detailing the entire project, from start to finish. Be on the lookout http://madebyloren.com
- Idea was conceived around 2am this morning. Saw a few events on facebook picking up speed (hundreds of thousands of attendees) so decided to leverage that instant-market
- Wasn't sure whether or not it would work, but I didn't have too much to lose ($8 url and a few hours) so I went for it and started hacking away
- Around 10am the project was launched, complete with a website, domain name, and orignal t-shirt design, all done by me
- 4 minutes later the first orders came in, thus paying for the domain name and becoming profitable (minus my time value)
- Since then the site has gone slightly viral, with several thousand hits, hundreds of "likes" and a bunch of tweets (not to mention t-shirt sales)
- Became the "official t-shirt" and event photo for the Snowpocalypse 2011 facebook event with 300,000 attendees. That's a nice little market to advertise to, no?
This is really just a social + eCommerce experiment with a taste of vitality. While I have designed t-shirts and sold them online before, I have never done anything quite like this, ie "hopping on the bandwagon" and riding out a live-fast-die-fast trend. I have also never experimented with any sort of viral platforms. I hope to implement some potentially viral features in my current startup/project, so I figured it would be worth it to test the waters with this mini-project. It was indeed. I learned a lot, and hope to do a case study with detailed steps and statistics in the near future.