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> There are a couple of situations where outages are not normal or acceptable: 1. Dealing with other people's money 2. Monitoring/managing other people's health

Generally true, but there is a couple of exceptions to this rule: if everyone knows that the company is brand new and does not have an established reputation, then using that app requires a general acceptance of risk.

Robinhood was brand new, and outages should have been expected. The problem with Robinhood isn't the outage, it's that it was marketed to college students gambling with their parent's money, who know just enough about the stock market to be dangerous, but not enough to invest properly.



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