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> I’ve painstakingly implemented debug logs and carefully prepared issue templates yet I still get these “does not work (EOM)” (effectively) issues.

I’ve gone to a few GitHub repos to report bugs only to be met with a novel length template and just left.

Got no issue following a template to provide enough info to help solve a bug. But damn nothing worse than having a giant template with 20 questions.



Yeah, as much as parent complains about users not believing their time is valuable, my time is valuable too. I might not get back to you for a day or more because I have other shit to do.

Generally speaking, I don't even bother to file bug reports anymore. 70% of the time my issue is already in your issue tracker, sometimes has been for years, and nothing has been done about it despite multiple users giving you the logs and whatnot you've asked for anyway. I could be all "me too" in a vein attempt to convince you you really should fix this thing, but you're just as likely to be annoyed by the complaint and further deprioritize it in your mind.




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