I agree mostly, but I'm going to nitpick: not all open source software is "free" in either sense of the term.
I think slack and discord are _awful_ support forums (I'm saying this as I manage a 30k user slack and a 15k user discord server). The detriments of these platforms as a support portal stands on its own without any sort of philosophical musings.
> I agree mostly, but I'm going to nitpick: not all open source software is "free" in either sense of the term.
To a first approximation, it is. The opensource definition [0] and the free software one [1] are basically equivalent in outcome, just not in the philosophy behind them.
The license lists are also basically identical, except for the Open Watcom license, where, tbh, someone at the OSI smoked the wrong thing. It's also essentially unused.
I think slack and discord are _awful_ support forums (I'm saying this as I manage a 30k user slack and a 15k user discord server). The detriments of these platforms as a support portal stands on its own without any sort of philosophical musings.