> If you don't give any guarantees beside "it's a hobby project", you can't expect anyone else to use your software beyond hobby projects either.
I am happy to provide consulting services and support guarantees through my LLC, and have done so in the past.
Non-paying users who ask nicely might get fixes. Or they might not! Unfortunately, those fixes might also arrive a year or two after they stopped caring, I'm sad to say.
But a project which doesn't bring me any revenue, and which doesn't function as valuable advertising, is only going to receive support when I have the time and the inclination.
Realistically, commerical adoption is only interesting to me if there's some upside for me. This isn't to say that companies should never use my libraries or tools. Just that if they want timely support, they should be prepared to either pay me, or use the "Fork" button.
I am happy to provide consulting services and support guarantees through my LLC, and have done so in the past.
Non-paying users who ask nicely might get fixes. Or they might not! Unfortunately, those fixes might also arrive a year or two after they stopped caring, I'm sad to say.
But a project which doesn't bring me any revenue, and which doesn't function as valuable advertising, is only going to receive support when I have the time and the inclination.
Realistically, commerical adoption is only interesting to me if there's some upside for me. This isn't to say that companies should never use my libraries or tools. Just that if they want timely support, they should be prepared to either pay me, or use the "Fork" button.