I work in a fintech and deal with banks all the time. We only ever get vague replies, and while we do speak to humans, they're not as helpful as you'd think. I'm rightfully angry. But there's nothing we can do because we're not the customer - we need to do business with them, we can't walk away, so we've got very little leverage.
I work in a fintech and deal with banks all the time. We only ever get vague replies, and while we do speak to humans, they're not as helpful as you'd think. I'm rightfully angry. But there's nothing we can do because we're not the customer - we need to do business with them, we can't walk away, so we've got very little leverage.