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>heard back from the Founder that many of the invites from before January 8th didn’t go through

That makes this situation even weirder. Why not just re-send them, considering that they should have the collected email address sitting right there? If it's a typeform issue, then some sort of message on their site would have been nice. I mean it's one thing if this was a free product, but the fact that they are planning to provide a paid search engine but can't manage the task of sending email invites and don't have any contact address* just ruins any enthusiasm I had of being a customer.

* I realize the founder has his email listed in the FAQ page, but emailing the founder for an issue like this seems quite gauche. And besides I did try reaching out on social media but didn't get any response.



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