There's a bit of a fine line here. I used a credit on an audible book that was just rehashed, mediocre content and empty promises. The gulf between the marketing promise and content was very, very wide.
That was one I read in its entirety thinking that something insightful or useful would come of it and by the end it was clear that the author just read a handful of blog posts on marketing and slapped together a book to call himself an author.
I returned it for a credit.
Now, I should mention that I have over 120 audible books in my library and I’ve only returned two since joining audible 7 or 8 years ago.
But should I have gotten a refund for that book?
On one hand it was a never ending stream of empty promises that were all left unfulfilled. On the other hand, I read the book in its entirety.
Perhaps audible does/should have a mechanism to keep an eye out for abuse. I’d call myself a pretty darn good customer that has read plenty of mediocre books that weren't returned. Someone constantly downloading and refunding books to game the system, OTOH, should probably lose the refund privilege.
That was one I read in its entirety thinking that something insightful or useful would come of it and by the end it was clear that the author just read a handful of blog posts on marketing and slapped together a book to call himself an author.
I returned it for a credit.
Now, I should mention that I have over 120 audible books in my library and I’ve only returned two since joining audible 7 or 8 years ago.
But should I have gotten a refund for that book?
On one hand it was a never ending stream of empty promises that were all left unfulfilled. On the other hand, I read the book in its entirety.
Perhaps audible does/should have a mechanism to keep an eye out for abuse. I’d call myself a pretty darn good customer that has read plenty of mediocre books that weren't returned. Someone constantly downloading and refunding books to game the system, OTOH, should probably lose the refund privilege.