I had an iPhone SE affected by this. It would have been _a lot_ easier to accept what Apple did had they also done these things:
1. Been upfront about it at the time of purchase that there was a hidden function that could make the advertised performance "over 2x the speed of iPhone 5" to become 0.8x the speed of the 5 due to technical limitations.
2. Not refused me a battery replacement due to a small dent in the screen.
I spent dozens of hours with some third-party app developers wasting their (and mine) time trying to debug and understand why their apps were running slower on my nine month old SE compared to my much older 5. Apple caused us to waste our time and energy which could have been better spent elsewhere.
The lower price of the battery replacement ironically also meant that I could not go to our equivalent of small claims court because it then was under the minimum limit of what the court would help dispute that the screen was unrelated to the battery issue.
1. Been upfront about it at the time of purchase that there was a hidden function that could make the advertised performance "over 2x the speed of iPhone 5" to become 0.8x the speed of the 5 due to technical limitations.
2. Not refused me a battery replacement due to a small dent in the screen.
I spent dozens of hours with some third-party app developers wasting their (and mine) time trying to debug and understand why their apps were running slower on my nine month old SE compared to my much older 5. Apple caused us to waste our time and energy which could have been better spent elsewhere.
The lower price of the battery replacement ironically also meant that I could not go to our equivalent of small claims court because it then was under the minimum limit of what the court would help dispute that the screen was unrelated to the battery issue.