I worked with Boris in the past and in my experience, Boris cares deeply about the customer. I'd vouch that Boris really cares about the issue people are running into.
The idea is that Claude Code is surprisingly buggy and unrefined for something created by the very tool and processes that are supposed to be replacing us as we speak.
Sure they can. The solution is pretty simple and in your own post. Choose either:
* Make the product good to the point code is no longer slop and shit.
* Stop hyping the quality when it isn’t there.
* Do a hybrid approach. Use their own product but actually have competent humans in the loop to make the code good.
This is not hard. Be honest and humble and that criticism goes away. It’s no one’s fault but Anthropic’s that they hype up their product to more than it can do and use it carelessly to build itself. It’s not a no-win scenario if you’re the one causing your own obviously avoidable problems.