Bias, what about bias? I've always wondered if my software license should contain a thrid-party arbitration, and I've always chosen not to, because I have no control on the arbitration's neutrality.
They could charge customers a fee for settling "in favor of", or settle based on their membership time or random dice, and it would still be enforceable in court.
Note that my business is located in France so a US arbitrator could have a national preference for arbitraging in favor of a US citizen, and there would be nothing illegal in that.
They could charge customers a fee for settling "in favor of", or settle based on their membership time or random dice, and it would still be enforceable in court.
Note that my business is located in France so a US arbitrator could have a national preference for arbitraging in favor of a US citizen, and there would be nothing illegal in that.