False. If you and your opponent can't agree on an arbitrator, you each pick one, and the two of then together agree on a third, who performs the actual arbitration.
The knee-jerk answer isn't welcome here. Arbitration agreements (slack's included) usually state that both parties must agree on an arbitrator. If they don't agree, each party picks its own
The way I understand the agreement, if you accept it you are bound to use JAMS as the arbitration company -- you may have choice of a specific arbiter inside that company but you have to use that company. Is my understanding correct?
